Policy
Return & Exchange Policy
Last updated: May 2025
Ready to return or exchange an item?
Go to My Orders →Eligibility
Returns and exchanges are accepted within 7 days of delivery. Items must be unused, unwashed, and in original packaging with all tags intact.
The following are not eligible for return:
- Customised or personalised items
- Items damaged due to misuse or improper care
- Products returned without original packaging
- Items marked as “Final Sale”
How to Initiate a Return
Visit your order detail page on our website and click “Return / Exchange”. Our team will review your request and respond within 48 hours.
You can also contact us at hello@mishaedits.in or WhatsApp us with your order number.
Refunds
For approved returns, refunds are processed within 7–10 business days after we receive and inspect the item.
- UPI / Net Banking: 3–5 business days
- Debit / Credit Card: 5–7 business days
- Wallet: Instant to 24 hours
Shipping charges are non-refundable unless the return is due to a defect or our error.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us within 48 hours of delivery with photos. We will arrange a replacement or full refund at no cost to you.
Order Cancellation
Orders can be cancelled before they are dispatched. To cancel, contact us immediately at hello@mishaedits.in with your order number.
Once shipped, the order cannot be cancelled — please initiate a return instead. Cancellation refunds are processed within 5–7 business days.
Questions about a return or exchange? Contact us at hello@mishaedits.in.